Work

Chen with his colleagues in Microsoft, 2016
microsoft logo

Program Manager

MICROSOFT (CHINA)

Nov. 2015 - Now in Beijing, China.

  • Hyper-relevant news for busy professionals (News Pro), including app on iOS, Android and web.
  • Conversational news chat bot via Microsoft Bot Framework.
  • Bing News business metrics data pipeline automation and visualization via Power BI report.
  • Accessibility improvements on Bing News products including news vertical, answer, and news in Cortana.
  • Bing social answer, including Twitter, Reddit, and Quora.


Chen with his colleagues in Audi China, 2014

Human Machine Interface Engineer

AUDI CHINA (Internship report)

Jul. 2013 – Dec. 2013 (6 months) in Beijing, China.

  • Designed wireframes, mock-up interfaces, and flow charts for Chinese and Japanese IMEs in head units
  • Analyzed usability-test data on current models, and maintained specification documents
  • Handled daily tickets to solve user-experience bugs with different suppliers


Chen with his colleagues in LG Electronics RnD China, 2011

Human-Computer Interaction Engineer

LG ELECTRONICS (Internship summary)

Jul. 2011 – Sep. 2011 (3 months) in Beijing, China.

  • Led a team to conduct usability evaluation on a 3D mobile phone, proposed design guidelines by examples
  • Designed and coded a better battery display in the status bar on Android
  • Summarized Chinese IME design guidelines by a comparison analysis


工作与实习经历

项目经理

微软(中国)有限公司

2015年11月-至今,北京,中国

  • 为职场人士设计的个性化新闻应用(News Pro),包括iOS和Android版本的移动应用与网站;
  • 基于微软机器人框架的对话式新闻聊天机器人;
  • 必应新闻商业数据的自动化分析通道搭建,基于Power BI图表的数据可视化;
  • 必应新闻的可用性,包含新闻主页、搜索页新闻以及微软小娜中的新闻;
  • 必应搜索页的社交内容,包括Twitter、Reddit和Quora的数据。


人机界面交互设计师

奥迪中国(实习报告[英])

2013年7月-2013年12月,时长6月,北京,中国

  • 设计框线图、模拟界面图和程序流程图,改进导航系统的中文和日文输入法可用性
  • 分析现有系统的用户测试数据,总结可用性问题,改进导航系统的设计说明文档
  • 对客服上报的与用户体验相关的问题,分配软件供应商处理


人机交互设计师

LG电子中国研发中心(实习汇报[英])

2011年7月-2011年9月,时长3个月,北京,中国

  • 带领实习生团队,对裸眼3D手机的系统可用性进行评测,通过示例提出设计改进方案
  • 独立设计并开发Android系统状态栏中电量的数字显示方式
  • 通过对比各种手机中文输入法,总结其功能特点和设计原则    

© Chen Liao, Last update on May 19th, 2017